Returns and Exchange
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Shipping Time:Typically delivered within 3–7 working days. Products are shipped out within 1-4 working days, unless a different shipping timeline is mentioned on the product page.
Orders cannot be cancelled once
placed. -
No returns or refunds are applicable for size related concerns. Please review size details carefully before placing your order.
-
• A Full unboxing video (from the sealed package to the
product) is mandatory for all damaged delivery claims.• Without the unboxing video, we may be unable to process
the request, as this is required by our logistics partners.• If the claim is verified and the item is available, it will be exchanged, refunds will not apply.
• If your requested size or item is unavailable, a refund
will be issued within 5 - 12 working days to original payment method ( EMI Payments will take longer , 30-120 days)•You may also choose an exchange with an equal value item, subject to availability.
•All exchange or refund requests must be raised within 3 days of receiving the order.
-
Orders cannot be cancelled once
placed. -
If an incorrect item is delivered:
• If your requested size or item is unavailable, a refund will be issued.
• If it is available, the item will be exchanged and no refund will apply -
All COD orders require a non-refundable partial confirmation amount, collected in addition to the COD payable amount.This confirmation amount is strictly non-refundable under any circumstances, including order cancellation, refusal at delivery, or failed delivery attempts. The amount typically ranges between ₹50–₹299. The remaining balance must be paid at the time of delivery.
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To request an exchange or report a damaged or wrongly delivered item, please contact support@finessepicks.in with valid proof (damage or incorrect delivery). You may also reach out via DM at @finessepicks for any general queries.
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All our stainless steel jewellery and accessories are waterproof, anti-tarnish, sweat-proof, and durable. Jewellery made from other materials is crafted using premium quality components and, with proper care, is designed to last longer than most fashion jewellery.
-
All stainless steel jewellery comes with a 1 year warranty covering manufacturing defects. Jewellery and accessories made from other premium materials are covered by a 6 month warranty. This warranty does not cover normal wear and tear, accidental damage, or damage caused by improper care.
For such concerns contact us via instagram or email support@finessepicks.in
All return or exchange requests on warranty related issues are reviewed on a case by case basis. Resolutions are issued at our discretion based on the validity of the concern. If a replacement product is unavailable, a gift card may be provided instead.
-
Shipping Time:Typically delivered within 3–7 working days. Products are shipped out within 1-4 working days, unless a different shipping timeline is mentioned on the product page.
Orders cannot be cancelled once
placed. -
• A Full unboxing video (from the sealed package to the
product) is mandatory for all damaged delivery claims.• Without the unboxing video, we may be unable to process
the request, as this is required by our logistics partners.• If the claim is verified and the item is available, it will be exchanged, refunds will not apply.
• If your requested size or item is unavailable, a refund
will be issued within 5 - 12 working days to original payment method ( EMI Payments will take longer , 30-120 days)•You may also choose an exchange with an equal value item, subject to availability.
•All exchange or refund requests must be raised within 3 days of receiving the order.
-
If an incorrect item is delivered:
• If your requested size or item is unavailable, a refund will be issued.
• If it is available, the item will be exchanged and no refund will apply -
To request an exchange or report a damaged or wrongly delivered item, please contact support@finessepicks.in with valid proof (damage or incorrect delivery). You may also reach out via DM at @finessepicks for any general queries.
-
All stainless steel jewellery comes with a 1 year warranty covering manufacturing defects. Jewellery and accessories made from other premium materials are covered by a 6 month warranty. This warranty does not cover normal wear and tear, accidental damage, or damage caused by improper care.
For such concerns contact us via instagram or email support@finessepicks.in
All return or exchange requests on warranty related issues are reviewed on a case by case basis. Resolutions are issued at our discretion based on the validity of the concern. If a replacement product is unavailable, a gift card may be provided instead.
-
No returns or refunds are applicable for size related concerns. Please review size details carefully before placing your order.
-
Orders cannot be cancelled once
placed. -
All COD orders require a non-refundable partial confirmation amount, collected in addition to the COD payable amount.This confirmation amount is strictly non-refundable under any circumstances, including order cancellation, refusal at delivery, or failed delivery attempts. The amount typically ranges between ₹50–₹299. The remaining balance must be paid at the time of delivery.
-
All our stainless steel jewellery and accessories are waterproof, anti-tarnish, sweat-proof, and durable. Jewellery made from other materials is crafted using premium quality components and, with proper care, is designed to last longer than most fashion jewellery.
