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Returns and Exchange

  • Shipping Time:Typically delivered within 3–7 working days. Products are shipped out within 1-4 working days, unless a different shipping timeline is mentioned on the product page.

    Orders cannot be cancelled once
    placed.

  • No returns or refunds are applicable for size related concerns. Please review size details carefully before placing your order.

  • •⁠ A Full unboxing video (from the sealed package to the
    product) is mandatory for all damaged delivery claims.

    •⁠ Without the unboxing video, we may be unable to process
    the request, as this is required by our logistics partners.

    •⁠ If the claim is verified and the item is available, it will be exchanged, refunds will not apply.

    •⁠ If your requested size or item is unavailable, a refund
    will be issued within 5 - 12 working days to original payment method ( EMI Payments will take longer , 30-120 days) 

    •⁠You may also choose an exchange with an equal value item, subject to availability.

    •⁠All exchange or refund requests must be raised within 3 days of receiving the order.

  • Orders cannot be cancelled once
    placed.

  • If an incorrect item is delivered:
    •  If your requested size or item is unavailable, a refund will be issued.
    •  If it is available, the item will be exchanged and no refund will apply

  • The partial payment is non-refundable and will be charged additionally for Cash on Delivery (COD) orders. To ensure secure deliveries and reduce fraudulent orders, a partial COD confirmation amount is required usually ₹199 for all COD orders, or 50% of the product value for orders below ₹400 helping us cover upfront logistics and ensure reliable delivery.


  • No worries! If you’ve placed an accidental order, please contact us within 2 hours. After 2 hours Cancellation is not possible. This option is only Available for COD Orders.

  • To request an exchange or report a damaged or wrongly delivered item, please contact support@finessepicks.in with valid proof (damage or incorrect delivery). You may also reach out via DM at @finessepicks for any general queries.